Solving ICT problems for business

We are in the business of solving complex ICT problems for businesses, whether the business is a financial institution, a government related agency or a service provider. We have a business driven attitude that is key to understanding the real needs of the organisations administrative and technological infrastructures. Our teams are experts in discovering an optimum solution between the operational work carried out by your trained professionals and the ICT support necessary for an effective and efficient delivery of your product and service portfolio.

Our success is primarily attributed to our core sourcing method, Collaborative Sourcing. We achieve high quality solutions and stringent time to market deadlines using a unique combination of:

• Academic level thinking
• A project approach that is tailor made to fit the situation
• Rigorous attention to detail
• Continuous alignment
• Engaging critical competencies at the right moment in the project lifecycle

21st Century business challenges require Information Age thinking. It would be fair to say that large system integrators and small niche companies simply do not have, or cannot make available, the critical competencies when they are necessary in the project lifecycle.

Callstera solves this issue by strengthening our teams with many partners and associates both large and small, including the customers themselves. This collaboration significantly decreases project risk at all levels leading to high quality results surprisingly quickly.

Typically an engagement would start with a scan of the business landscape, primarily looking at the problem in hand from a business perspective. This is typically an inventory of the goals and the constraints that are apparent. The scan would then shift to the ICT domain looking at the architectural and technological choices that have been made already. This also leads to the identification of any constraining factors. This inventory provides a detailed context in order to fully define how Callstera should adapt our standard process to fit the context of the customer and define the best team for the job. Callstera will then continually assess the engagement and deploy, as and when necessary, the specialist knowledge of our partners and associates to ensure the presence of the correct competencies just in time.